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Service Animal Policy

This policy outlines Âé¶¹ÊÓÆµ's guidelines and procedures regarding service animals on campus.

Service Animals

A “service animal" indicates a dog that is individually trained to do work or perform tasks for the benefit of a person with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. The work or tasks performed by a service animal must be directly related to the person’s disability.

The provision of emotional support, well-being, comfort, or companionship does not constitute work or tasks for the purpose of this definition. (For information about our Emotional Support Animal policy, please contact Disability Services at accessibility@oxy.edu.)

Species other than dogs or, in some cases, miniature horses, are not considered service animals for the purpose of this definition of a service animal.

Service animals will be permitted to accompany people with disabilities in all areas of Âé¶¹ÊÓÆµ facilities where students, members of the public, and other participants in services, programs or activities are allowed to go, including on-campus housing. Âé¶¹ÊÓÆµ does not require documentation, such as proof that the animal has been certified, trained, or licensed as a service animal. Individuals accompanied by a service animal on campus but who do not need any disability-related accommodations are not required to register with the Disability Services Office, nor is such individual required to submit a request for a reasonable accommodation to receive access of their service animal. However,  students with service dogs who are residing on campus are required to register with the Disability Services Office and to provide health information about their service dog .

Additionally, Âé¶¹ÊÓÆµ cannot ask about the nature or extent of a person’s disability to determine whether a person’s animal qualifies as a service animal. However, when it is not readily apparent that a dog is a service animal, Âé¶¹ÊÓÆµ staff may make two inquiries to determine whether the dog qualifies as a service animal, which are:

  1. Is the dog required because of a disability?
  2. What work or task has the dog been trained to perform?

The College will not make either of these two inquiries when it is observable and obvious what work or task the animal is performing for the individual with a disability. Rather, such inquiries will be made only when there is credible, objective evidence reflecting that the animal is not performing as a service animal for the individual, including evidence that the animal is out of control. Further, the College will not make any of the following inquiries:

  • Asking the individual about their disability;
  • Asking the individual to show a license, certification, or ID as proof of training;
  • Asking the individual to describe the manner in which the animal was trained; and
  • Demands that the individual demonstrate handling, training, and/or care of the service animal.

Service Animals in College Housing

Service animals are not subject to an approval process and are permitted to accompany individuals with disabilities in accordance with applicable federal and state laws. Registration with Disability Services is not required for a student to be accompanied by a service animal in College buildings, programs, services, or activities outside of campus housing.

Students who plan to reside in College housing with a service animal are required to register with Disability Services prior to moving into campus housing. This registration process is intended to facilitate housing coordination, emergency planning, and communication with the Office of Residential Education and Housing Services. Registration does not require documentation establishing that the animal is a service animal or documentation of the student’s disability.

Once notified, Disability Services will collaborate with the Office of Residential Education and Housing Services to coordinate the presence of the service animal in College housing and address any housing-related considerations. Providing advance notice allows the College greater flexibility in meeting the student’s housing needs and ensuring a smooth transition into the residential community.

If the student will share a room or residential space, the Office of Residential Education and Housing Services may notify roommate(s) or suitemate(s) that a service animal will be residing in the shared living environment. This notification is intended to facilitate community living, address any disability-related concerns of other residents, and support a successful residential experience while maintaining the confidentiality of the student’s disability-related information.

Students are encouraged to notify Disability Services as early as possible if they intend to reside in College housing with a service animal.

Handler Responsibilities

  1. A service animal must be housebroken (i.e., trained so that it controls its waste elimination, absent illness or accident) and must be kept under control at all times by a harness, leash, or other tether, unless the person is unable to hold those, or such use would interfere with the service animal’s performance of work or tasks. In such instances, the service animal must be kept under control by voice, signals, or other effective means.
  2. Service animals generally should accompany their handler at all times so that the dog can provide the service it is trained to perform.
  3. If the handler is residing in campus residence, their service animal may not be left alone in their housing unit at any time.
  4. A service animal may not be left in the care of other campus residents at any time.
  5. The handler may not use human showers/tubs within the College residential community to bathe or clean their service animal.
  6. The handler is financially responsible for any damage (including but not limited to medical expenses or cleaning costs) to persons or property caused by their service animal.

Guide and Hearing Trainees

California law allows animals that are being trained to be guide dogs for the blind, hearing assistance dogs, or assistance animals for persons with physical impairments to access Âé¶¹ÊÓÆµ facilities.

Exceptions and Exclusions

Âé¶¹ÊÓÆµ may exclude a service animal from the campus only if:

  1. The animal is out of control and effective action is not taken to control it;
  2. The animal is not housebroken;
  3. The animal poses a direct threat to the health or safety of others that cannot be mitigated by reasonable modifications of policies, practices, or procedures, or the provision of auxiliary aids or services; or
  4. If the animal is a miniature horse, the College may exclude the animal if the facility cannot accommodate the animal’s type, size, and weight.

If an animal is properly excluded, the alternative accommodation offered to the use of the service animal must be effective in all of the functions the service animal performs with respect to the student’s disability.

In considering whether a service animal poses a direct threat to the health or safety of others, Âé¶¹ÊÓÆµ will make an individualized assessment, based on reasonable judgment, current medical knowledge, or the best available objective evidence, to determine:

  1. The nature, duration, and severity of the risk;
  2. The probability that the potential injury will actually occur; and
  3. Whether reasonable modifications of policies, practices, procedures, or the provision of auxiliary aids or services, will mitigate the risk.

Guidelines for Members of the Âé¶¹ÊÓÆµ Community

To ensure equal access and nondiscrimination of our community members with disabilities, members of the Âé¶¹ÊÓÆµ community must abide by the following practices:

  1. Allow service animals to accompany people with disabilities on campus;
  2. Do not ask for details about a person’s disabilities;
  3. Do not pet a service animal, as it distracts the animal from its work;
  4. Do not feed a service animal;
  5. Do not deliberately startle, tease, or taunt a service animal; and
  6. Do not separate or attempt to separate a person from their service animal.

If a member of the Âé¶¹ÊÓÆµ community has a disability that may be affected by the presence of animals, please contact the Disability Services Office. Âé¶¹ÊÓÆµ is committed to ensuring that the needs of all people with disabilities are met and will determine how to resolve any conflicts or problems as expeditiously as possible.

Grievance Procedure

A student who wishes to file a disability discrimination complaint within any College program or activity can be reported via the College's Discrimination, Harassment, and Retaliation Policy.

Students with concerns about potential discrimination may also contact the United States Department of Education, Office of Civil Rights, the United States Department of Housing and Urban Development by phone at (800)-877-0246, or on the web at (and click on Housing Discrimination), or the United States Department of Justice, Disability Rights Section by email at ADA.complaint@usdoj.gov, or on the web at .

Service Animals in Training

The Americans with Disabilities Act (ADA) assures people with disabilities who are accompanied by service animals that they will not be excluded from public places or activities, nor charged any additional fees, because they are accompanied by their service dog.  However, the ADA does not provide the same protection to service animals in training (that is, the ADA assures access for the handler/partner only if the dog is fully trained to give some disability-related service).

California state law (Civil Code, Div. 1, Part 2.5, § 54.2) provides those same rights of access for individuals who are actively engaged in training service animals, and who are recognized by the State of California as trainers.  For example, an individual employed by Guide Dogs for the Blind, who holds appropriate state licensure, and who is preparing future guide dogs to be paired with someone who is blind (in order to provide independent mobility), may bring the dog onto campus and interact with the campus community in public areas, campus offices, and so on.  State law also prescribes that service animals in training must be appropriately identified when accessing public accommodations, wearing a government issued tag identifying the animal as being in training.

Because California state law supports the presence of animals “in training" only when in the company of a permitted trainer, the College has established the following policy: Service animals in training cannot be in residence in College housing, nor be present in other areas of campus except those places where all students are welcome to bring pets unless accompanied by a permitted trainer.  Similarly, puppies who are being raised/trained in preparation for participating in formal service animal training are not permitted in College housing or on campus except where pets are allowed.

Contact Disability Services
Academic Commons, Ground Floor